Customer Value Management New Zealand

Mastering Customer Value Management
By Ray Kordupleski with Janice Simpson
Ray Kordupleski's ten steps for implementing customer value management provide business practitioners with a wealth of practical guidelines for improving their processes to deliver value to their customers.
Click here for more information or to order today on-line.

Customer Value Management: The CVA 2000 Collection
By Rodger Gallagher and Ray Kordupleski

A collection of articles and notes on what works and what doesn't when you are kicking off a Customer Value Management Project. The collection has been prepared by Rodger Gallagher and Ray Kordupleski, two of the leading experts on adding real value to businesses with Customer Value Management.
Click here for more information or to order today on-line.

Contact
Rodger Gallagher
Phone +64-7-825 7165
Fax +64-7-825 7486
Post P O Box 158
Raglan
New Zealand
Email rwg@cvm.co.nz

Owen Mayall
Phone +64-7-843 6741
Fax +64-7-843 6746
Post P O Box 16134, Glenview Post Centre
Hamilton
New Zealand
Email owenm@cvmpartners.com

Deborah Hill
Phone +64-9-817 7913
Fax +64-21-218 0689
Post P O Box 60 301, Titirangi
Auckland
New Zealand
Email debh@cvmpartners.com

Created: August 2001. Last revised: 8 September 2005

© 2001
Customer Value Management NZ LTD.
The CVM logo is a Trademark. It is registered in New Zealand and other countries.